Hello friends, if you have gone through our last article then till now you must be well aware of the UPS and its valuable services provided to their customers. UPS is continuously improving their services, customer support, analyzing the demand of customers and then modifying their services accordingly to maintain a high level of flexibility for customers. Their work efforts and services make them stand in a completely different row among all other competitors FedEx, USPS, and many others.
Among all the services provided UPS pickup facility is unique for those remain busy with their work schedule during weekdays and don’t get time to dispatch their parcels on time. If you are also among those customers and don’t know how to use the UPS pickup service then you need not worry, this article will deal with all the critical aspects related to the UPS pickup facility, How you can use UPS pickup facility.
Not always the people who don’t have time but also the people who need to ship heavy package not easy to carry chooses to use the UPS pickup service. And the UPS agent will come to your doorstep on mentioned time and date and will pick the package and take to the nearest UPS store, and from there, your package will be dispatched to destination address. Sometimes we need to deliver some sensitive packages which need to be handled carefully while shipment then generally people opts for the UPS pickup facility.
Still, some people face difficulty in using UPS pickup service. So, for all those and new customers, we have provided step by step guide to using UPS pickup service. Below in this article, we have provided a simple guide to schedule a pickup, modify or cancel pickup, and also to track guide.
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Schedule a UPS Pickup:
If you need to use the UPS pickup facility, then the first thing you need to know is how to schedule a pickup for your package at your doorstep. Simply you can schedule your pickup online from the UPS official website or by using the UPS mobile app. But there are different procedures for scheduling a pickup for different cases. Have a look on the steps to be followed for different cases.
We have categorized customers in these three categories or in three cases in which pickup facility is to be used.
- If you have signed up on My UPS and have saved an account in the preferences.
- If you have signed up on My UPS and has different account type in account summary.
- If you don’t have My UPS account.
Case 1
If you belong to the customers of case 1, then you need to follow the below-mentioned steps to schedule a pickup for your parcel.
- Visit UPS official website by clicking here.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- On clicking you, will we see a form having six parts, fill all the parts carefully otherwise you will not be allowed to proceed further.
- The first part of the form will have the questions related to the shipping label, answer all the questions mandatory to answer and move to the next part.
- The second part of the form will have all the questions related to the pickup locations like address, contact number timing, etc. and move to the next section.
- The third part of the package will have questions related to the package information such as the no of packages to pick up and weight of each package before moving to the next part of the form.
- The fourth part of the form will inquire about the date and time of the pickup. You need to fill the details as shown in below image.
- Next part will have the contacts details you need to give you contact details such as contact numbers, email address for contact purposes on or after the pickup of packages. You will get the confirmation of pickup and dispatch of your parcel on the provide contact details.
After filling the complete form. Click on the next button, and your pickup request is successfully submitted. Note down the pickup request number for future use.
Note: You can refer the images provided below each step for better understanding the steps provided here.
Case 2
If you belong to the customers of case 2, then you need to follow the below mentioned steps to schedule a pickup for your parcel.
- Visit UPS official website by clicking here.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- Select the payment method from the available options and proceeds to the next steps.
- On successful payment you will we see a form having six parts, fill all the parts carefully otherwise you will not be allowed to proceed further.
- The first part of the form will have the questions related to the shipping label, answer all the questions mandatory to answer and move to the next section.
- The second part of the form will have all the questions related to the pickup locations like address, contact number timing, etc. and move to the next part.
- The third part of the package will have questions related to the package information such as the no of packages to pick up and weight of each package before moving to the next part of the form.
- The fourth part of the form will inquire about the date and time of the pickup. You need to fill the details as shown in below image.
- Next part will have the contacts details you need to give you contact details such as contact numbers, email address for contact purposes on or after the pickup of packages. You will get the confirmation of pickup and dispatch of your parcel on the provide contact details.
- After filling the complete form. Click on the next button, and your pickup request is successfully submitted. Note down the pickup request number for future reference.
Case 3
If you don’t have My UPS account and belongs to the customers of case 3, then you need to follow the below mentioned steps to schedule a pickup for your parcel.
- Visit UPS official website by clicking here.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- On clicking you, will we see a form having six parts, fill all the parts carefully otherwise you will not be allowed to proceed further.
- The first part of the form will have the questions related to the shipping label, answer all the questions mandatory to answer and move to the next part.
- The second part of the form will have all the questions related to the pickup locations like address, contact number timing, etc. and move to the next part.
- The third part of the package will have questions related to the package information such as the no of packages to pick up and weight of each package before moving to the next part of the form.
- The fourth part of the form will inquire about the date and time of the pickup. You need to fill the details as shown in below image.
- Next part will have the contacts details you need to give you contact details such as contact numbers, email address for contact purposes on or after the pickup of packages. You will get the confirmation of pickup and dispatch of your parcel on the provide contact details.
- Select the payment method from the available options and fill payment details to proceed further to get the pickup request number.
- After filling the complete form. Click on the next button, and your pickup request is successfully submitted. Note down the pickup request number for future use.
You can follow the steps as mentioned above to schedule a pickup for your parcel at your doorsteps successfully.
Track UPS Pickup Status:
Once you have scheduled the pickup for you, parcel next thing comes to your mind is how to track it. If you want to track your pickup request, then you can easily track online. Follow below mentioned steps to track your pickup request online.
- Visit UPS official website.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- From the left side, menu selects the “pickup request status”. Refer image for more clarity.
- On the next page, it will ask you for your pickup request number which you got on the time of scheduling your pickup. Fill pickup request number in the box provided and click on next button.
- A new page will open showing the tracking result of your scheduled pickup. Refer below image for more clarity.
- In case you want to see the UPS pickup history then click on the pickup history option on the official website. In history, you can see pickup request number and shipment date.
- If you have made any error while scheduling the pickup for your parcel, then you can make a change in it later by using modify UPS pickup request option.
Modify UPS pickup Request
Making a mistake is human nature, and sometimes these mistakes cost a lot, but if you have made any mistake while scheduling a pickup for your parcel, then you can modify it later by below mentioned steps carefully.
- Visit UPS official website by clicking here.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- From the left side, menu selects the pickup request status. Refer image for more clarity.
- On the next page, it will ask you for your pickup request number which you got on the time of scheduling your pickup. Fill pickup request number in the box provided and click on next button.
- A new page will open showing the tracking result of your scheduled pickup. Select modify pickup option from there.
- A new window will appear where you can edit all the information you need to change or update.
Note: You can modify pickup details before the pickup only.
Cancel UPS Pickup Request
UPS also provides facility to cancel your pickup request before pickup of your parcel. All you need to do is to visit UPS official website and follow some simple steps provided below.
- Visit UPS official website.
- Go to the shipping tab on the UPS official website and select the schedule a pickup from the various options provided there.
- From the left side, menu selects the pickup request status. Refer image for more clarity.
- On the next page, it will ask you for your pickup request number which you got on the time of scheduling your pickup. Fill pickup request number in the box provided and click on next button.
- Then select the cancel pickup option for canceling your scheduled pickup.
Various UPS Pickup Services
Different UPS pickup services are being offered by UPS to their customers. Below we have mentioned all those services with a little explanation of each.
- UPS Smart Pickup service: UPS quick pickup service is for those customers who regularly need to ship their parcel and want their all shipment to be scheduled the pickup from their doorsteps. To use UPS smart pickup service you don’t need to do anything extra just have to select UPS smart pickup while scheduling your pickup for the first time and all other steps will be followed same as a normal scheduled pickup.
- Day-Specific UPS Pickup service: This pickup service option is suitable for those people who use the UPS shipping service only on few specific days. In this service, you can select your decided days you need the pickup facility at your doorstep. And the driver will pick up your parcel on the same day from your doorstep. But the condition is this that you need to provide the pickup day within four days of scheduling your pickup. Once you use this service UPS will automatically schedule your pickup on the same day in next case.
- Daily On-Route Pickup: This pickup facility is of more use for industries or any organization which needs daily pickup of the parcel from their doorstep. But in this pickup facility, the timing of pickup is not fixed means customers will have to accept flexible pickup hours for delivery of their parcels daily. In this service UPS, charge on a weekly basis and service is available for whole week except Saturday and Sunday.
- UPS On-Call Pickup: This UPS pickup service is not available on a daily basis and as name state, this facility is provided on demand of the customers. A user can avail this service by calling on UPS pickup number or can schedule a pickup online visiting UPS official website. In this UPS service applicable charges are based on per pickup hence is less costly than other pickup services.
Conclusion:
UPS services are gaining more popularity than its all other competitors. Their valuable services are of more use for their customers than other normal shipping services. People who remain busy with their work schedule face a lot of difficult while shipping their parcels. For them, the scheduled pickup facility is of much use as now they can dispatch their parcel without reaching nearest UPS store. In this article, we have tried to clear all your doubt regarding how to schedule a UPS pickup service, how to track pickup, how to modify or cancel the pickup. Read the steps mentioned above carefully and follow them to avail UPS pickup service easily. In case of any query or doubt related to anything explained above mention it down in the comment section and we will try to solve your question asap.